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Terms & Conditions

By booking and participating in a hiking event with Trident Tours / Trident Tour Group, you acknowledge and agree to the following terms and conditions.

1. Nature of Activities

Our hiking events take place in natural, outdoor environments, including but not limited to national parks, bushland, mountainous terrain, and coastal or inland trails.

These environments may involve but are not limited to the following:

  • Uneven, slippery, or unstable surfaces

  • Steep ascents and descents

  • Exposure to weather conditions (heat, cold, rain, wind)

  • Wildlife, including insects and reptiles

  • Limited access to emergency services

Participation is voluntary and undertaken at your own risk.

2. Participant Responsibility

By booking, you confirm that you:

  • Are physically and mentally capable of participating in the selected hike

  • Have disclosed any relevant medical conditions, injuries, allergies, or medications prior to the event

  • Will follow all instructions provided by the guide at all times

  • Accept responsibility for your own actions and decisions during the activity

Failure to follow guide instructions may result in removal from the activity without refund.

3. Fitness & Experience Levels

Each hike is graded based on difficulty, distance, elevation, and terrain.

It is your responsibility to:

  • Select an event appropriate for your fitness and experience level

  • Ask questions prior to booking if unsure of suitability

We reserve the right to decline participation on the day if a participant is deemed unfit or unsafe to continue.

4. Equipment & Clothing

Participants are responsible for bringing appropriate gear, including but not limited to:

  • Suitable footwear (e.g. trail shoes or hiking boots)

  • Adequate water and nutrition

  • Weather-appropriate clothing

  • Any personal medication

Failure to bring required equipment may result in exclusion from the activity.

5. Weather & Environmental Conditions

Hiking events may be modified, postponed, or cancelled due to but not limited to the following:

  • Extreme weather conditions

  • Fire danger ratings

  • Park closures

  • Safety concerns outside of our control

Where possible, alternative dates or credits may be offered. Refunds are not guaranteed for weather-related cancellations.

6. Risk Acknowledgement

You acknowledge that hiking involves inherent risks, including but not limited to:

  • Slips, trips, and falls

  • Physical exertion and fatigue

  • Environmental hazards

  • Injury or illness

By proceeding with your booking, you voluntarily assume all associated risks.

7. Limitation of Liability

To the fullest extent permitted by law:

  • The Human Mechanic PTY LTD T/as Trident Tours / Trident Tour Group is not liable for injury, loss, damage, or death arising from participation, except where caused by proven negligence

  • You agree to release and indemnify the directors, organiser, guides, and affiliates from claims arising from your participation

This policy does not exclude rights under Australian Consumer Law.

8. Medical Emergencies

In the event of injury or illness:

  • You authorise the guide to arrange emergency treatment if required

  • Any costs incurred (medical, evacuation, transport) are your responsibility

Remote locations may involve delayed emergency response times.

9. Minors

Unless expressly stated otherwise:

  • Participants must be 18 years or older

  • Minors may only participate with written parental/guardian consent and approval by the organiser

10. Photography & Media

By attending, you consent to:

  • Photography or video captured during the event

  • Use of media for promotional or marketing purposes (Social media, websites, youtube)

You may opt out by notifying the guide prior to the event.

11. Acceptance of Policy

By completing your booking, you confirm that you:

  • Have read and understood this Hiking Events Policy

  • Accept all risks associated with participation

  • Agree to comply with all instructions and conditions

Questions?

If you are unsure whether an event is suitable for you, please contact us before booking.

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